Overview

Information, security and compliance has always been at the centre of Skilled Manpower Connects’ drive for innovation. Therefore, we are committed to building solutions that aim to safeguard your organization’s data, all the while facilitating compliance with local and international regulations.

Your data’s security is our first priority. That is why we have worked very hard to equip Skilled Manpower Connect with the best security measures that protect your data, ensure that access is only granted to authorized users and we go to considerable lengths to ensure all data sent through our software is handled securely. Keeping the platform and the information on it secure is fundamental to our business, and the foundation on which our customers’ trust is built upon.

Compliance

In an effort to promote and help align recruitment operations with international and national regulations, Skilled Manpower Connect features a wide range of tools that support compliance with regulations such as the GDPR, CCPA, PDPA, and others. Some of these features include:

• Automate data processing consent gathering from candidates via emails
• Modify and track candidate consent status directly from a candidate’s profile
• Check the consent status of your whole candidate pool
• Modify, extract and permanently delete data when requested by candidates
• Share your organization’s privacy policy and compliance terms on your career page
• Gather data processing consent when candidates apply on your career page
• Out-of-the-box compliance reports and analytics
• Top-tier encryption and daily back-ups of system databases

Security Best Practices

We employ secure coding practices and ensure that we are at the very least protected against many security risks.

Our  staff is well trained and prepared to act quickly and efficiently in the case of a security incident.

When such an incident occurs, our prevention tools immediately warn our tech teams, who will, in turn, be able to solve the issue without delay.

After each incident, the protocol is updated, so that our response and intervention can be quicker next time.

Infrastructure

Access to our infrastructure is tightly controlled and monitored. In addition to strong security controls, Skilled Manpower Connect ensures that the data it collects remains available through full daily backups, retained for 30 days and tested weekly. Skilled Manpower Connect’s services have been built with disaster recovery in mind.

Service Levels

Skilled Manpower Connect has an uptime of 99.9% or higher.

Customer Data

All customer data is stored in the UK.

All data access is protected by a role-based access-control mechanism, which only lets users view data for which they have permission.

Data Transfer

The communication between your employees and our servers is encrypted with SSL encryption.

Privacy

Only key authorized personnel in Skilled Manpower Connect can access your data.

In order to protect your privacy, these individuals have signed a contract and agreed to never use or share the information. They access your data only when needed and strictly after receiving your authorization.

With the exception of specific demands made by yourself or your company, our staff will never sell, share or retain the data for themselves.

You will always be informed if your data is needed for specific tasks or activities, and permission to access it is yours to rescind.

You can ask us at any given time for a report of who accessed your data, when and why.

Authentication

Skilled Manpower Connect is served completely over https.

We have two-factor authentication (2FA) processes in place and strong password policies.

All user passwords are securely hashed; passwords are never stored in plain text.

Permissions and Admin Controls

Skilled Manpower Connect allows permission levels to be set for all users.

These permissions include a wide range of functions such as billing, settings, access to specific data and more.

Application Monitoring

All access to Skilled Manpower Connect is logged and audited.

Security Audits

All of the Skilled Manpower Connect applications undergo frequent white-box security assessments to catch any security bugs we may have missed.

PCI Obligations

Skilled Manpower Connect does not store your payment details and has no access to your payment information.

All payment instrument processing is outsourced to either PayPal or Stripe.

Stripe has been audited by a PCI-certified auditor and is a certified Level 1 PCI Service Provider. This is the most stringent level of certification available in the payment industry. Your billing information will, therefore, be always secure.

Review our Privacy Policy for more insightful information about Skilled Manpower Connect, and how it protects your data.

Moreover, as our objective is to always improve our security, we periodically update our security measures. If you have a question, please do not hesitate to contact us.